Price Match Guarantee

Our products offer excellent value for money and our prices are among the most competitive you will find on the internet across the UK.

However, if you find cheaper European origin terracotta tiles on any direct retailer website, we will beat the price providing the following conditions are met:

  • The 2 items must be identical in size and colour
  • The price must be inclusive of VAT plus any additional charges, such as the transport provided by third parties. (Please note: the delivery type should be the same as ours, not a local delivery or “collect in store”).
  • The items must not be end of line or returned/discontinued stock.
  • The price must be the normal price of the item, i.e., not in a sale or on special offer.
  • The alternative item must currently be available to order and paid for on the day.

You must provide sufficient information to enable us to verify the price ourselves, i.e., a link to the product page on the relevant website showing the product price and delivery charges.

What if I have already bought my product?

The savings do not just stop there. If you find a lower price for your product with another online retailer within 14 calendar days of your receiving the order, please contact us and we will happily refund the difference within the next 5 working days, with the same payment method you used when making your purchase.